GET IN TOUCH
5720 6th Ave
Kenosha, WI 53140
How long before my item will ship?
We do our best to ship within 2-3 business days via USPS First Class or Priority Mail.
Where is my item shipping from?
All items on our site ships from our shop in Kenosha, Wisconsin.
Will I receive tracking information?
Yes, you will receive an email with tracking information as soon as we ship your order.
Do you ship Internationally?
We do not currently ship internationally.
We have a 30-day return policy, which means you have 30 days after the item was purchased to request a return. This excludes seasonal items, which are non-returnable.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you may visit us in store, or you can contact us at firstname.lastname@example.org. Please note that returns will need to be sent to the following address: 5720 6th Ave., Kenosha, WI 53140
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.
Thank you for choosing us for your special occasion! We have wonderful options for baby showers, birthdays, holidays, and other special occasions.
Call or email us to set up a registry appointment in our store! Or, you can create your own registry online. Simply browse our products and click the "add to registry" button. You'll be prompted to sign up with MyRegistry.com, and you will need to enter your email and create a password. You're then able to share your registry with family and friends.